Background information about the job or company

The Field Applications Specialist for Beckman Coulter Diagnostics is responsible for providing support to customers, salespeople and field service personnel of instrument installations, demonstrations, ongoing education, technical and application related queries. Assist in development, implementation and coordination of training programs. Support the sales team in achieving goals related to sales and customer satisfaction.

Location: This position is part of the Applications department (focusing on the Haemtology/Urinalysis profile) located throughout Australia and based in Sydney. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Applications team and report to the Applications Manager. If you excel in a dynamic, multifaceted role and are eager to drive innovation and shape the future of diagnostic solutions, become a part of Beckman Coulter and contribute to our journey toward excellence.

Responsibilities or duties

• Conduct training programs, customer workshops, and provide support for instrument installations and upgrades.
• Assist with instrument evaluations, including result interpretation, performance assessment, and report generation.
• Support sales efforts through product demonstrations and customer assistance during the sales process.
• Offer application and diagnostic support to the Field Service Department while proactively engaging with customers to enhance satisfaction.
• Gather and share market insights with the sales team, contributing to account development and customer-focused strategies.

Qualifications or requirements

• Equivalent of 5 years in industry experience in applications role or similar
• Prior experience working in the clinical diagnostics industry
• Tertiary qualifications in science or equivalent
• Fluent written and oral communication
• Ability to work independently and self-motivated
• Hold valid and current driver’s license and passport

Experience needed

Equivalent of 5 years in industry experience in applications role or similar. Prior experience working in the clinical diagnostics industry.

Any other provided details

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

• Conduct training programs, customer workshops, and provide support for instrument installations and upgrades.
• Assist with instrument evaluations, including result interpretation, performance assessment, and report generation.
• Support sales efforts through product demonstrations and customer assistance during the sales process.
• Offer application and diagnostic support to the Field Service Department while proactively engaging with customers to enhance satisfaction.
• Gather and share market insights with the sales team, contributing to account development and customer-focused strategies.

• Fluent written and oral communication
• Ability to work independently and self-motivated

• Equivalent of 5 years in industry experience in applications role or similar
• Prior experience working in the clinical diagnostics industry
• Tertiary qualifications in science or equivalent
• Hold valid and current driver’s license and passport