Your opportunity

We have a great opportunity for a Facilities Coordinator to join the team at one of our Westfield destinations east of Melbourne. Reporting to the Assistant Facilities Manager, you’ll support the day-to-day operations of the centre, ensuring it runs efficiently and safely through strong contractor coordination, work order management, and compliance.

This is a hands-on, operational role suited to someone with solid technical experience who can confidently manage building services and maintenance activities. Your work will directly contribute to maintaining a safe, functional, and high-quality environment for our retailers and customers.

Day-to-day you will be responsible for:

• Supporting the centre team in delivering high-quality hard and soft services across the site.
• Managing the CMMS (Computerised Maintenance Management System) to prioritise, track, and close out work orders.
• Coordinating contractors and ensuring maintenance, repairs, and capital works are delivered safely, on time, and to standard.
• Conducting inspections, safety checks, and supporting compliance across building services and plant.
• Communicating effectively with retailers, contractors, and internal teams to coordinate works and resolve issues.
• Building strong relationships with service providers to ensure timely, compliant, and cost-effective delivery.
• Supporting incident response and ensuring adherence to Reactive Maintenance SLAs and safety standards.

This role is permanent, full-time, based onsite.

What sets you apart

You’re technically capable, hands-on, and solutions-focused, with a strong understanding of building services and maintenance in a live operational environment. You’re confident managing contractors, interpreting technical issues, and ensuring work is completed safely and to a high standard.

This role is best suited to someone with solid industry experience – we are seeking candidates who have spent time working in facilities, building services, or a trade environment and can hit the ground running.

You will be:

• Technically strong – brings hands-on experience across building systems and maintenance.
• Operationally focused – takes ownership and delivers outcomes in a fast-paced environment.
• Safety and compliance driven – understands and applies standards, procedures, and regulations.
• Commercial – understands cost, value, and quality when managing works.
• Collaborative – works effectively with contractors, tenants, and internal teams.

• Supporting the centre team in delivering high-quality hard and soft services across the site.
• Managing the CMMS (Computerised Maintenance Management System) to prioritise, track, and close out work orders.
• Coordinating contractors and ensuring maintenance, repairs, and capital works are delivered safely, on time, and to standard.
• Conducting inspections, safety checks, and supporting compliance across building services and plant.
• Communicating effectively with retailers, contractors, and internal teams to coordinate works and resolve issues.
• Building strong relationships with service providers to ensure timely, compliant, and cost-effective delivery.
• Supporting incident response and ensuring adherence to Reactive Maintenance SLAs and safety standards.

• Technically capable
• Hands-on
• Solutions-focused
• Strong understanding of building services and maintenance
• Contractor management
• Interpreting technical issues
• Effective communication
• Relationship building
• Safety and compliance driven
• Commercial acumen
• Collaborative

• Solid technical experience
• Solid industry experience in facilities, building services, or a trade environment
• Hands-on experience across building systems and maintenance
• Understanding of safety, procedures, and regulations