Vacancy title:
Employment Support Worker - Townsville

[Type: FULL_TIME, Industry: Health Care, Category: Social Services & Nonprofit, Customer Service, Healthcare]

Jobs at:
Royal Rehab Group

Deadline of this Job:
Sunday, June 7 2026

Duty Station:
Townsville | Townsville QLD

Summary
Date Posted: Friday, May 29 2026, Base Salary: Not Disclosed

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Learn more about Royal Rehab Group
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JOB DETAILS:

About Us...

At Breakthru, we're all about people – their goals, their potential, and their future. As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths-based support. From daily living to education, employment, and community connection, we’re here to back every breakthrough moment.

As part of the Royal Rehab Group, you’ll be backed by one of Australia’s most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitations services. This means you’ll have the stability, resources, and support to grow your career and make a real impact in people’s lives.

At Breakthru, you won’t be stuck behind a desk — you’ll be out in the community, working side-by-side with clients where it matters most. Whether it's in homes, workplaces, or local neighbourhoods, you'll build real connections and help people achieve their goals in real-world settings. Join a values-driven team that supports your growth, offers meaningful work, and empowers you to make a real difference every day.

We offer a vibrant, inclusive culture the values your expertise.

About the role…

We are looking for a passionate and empowering Employment Support Worker to join our growing Townsville team. You will provide support for people with a disability to live independently and maintain their best possible social wellbeing. You will support our customers to achieve their personal goals and to live satisfying lives in our community. Being a customer-centric role, you will work with a wide range of customers.

Please note: Morning shifts starting at 7am, day shifts, evening shifts until 8pm, must be able to drive 12 seater van.

Key responsibilities include:

• Supporting our customers to achieve their goals
• Facilitating individual & group activities
• Transporting customers to & from services & activities
• Maintain & establish links to community
• Promoting independent decision making
• Work within the principles of person-centred practice

About you…

You are a passionate and dedicated individual who is looking to make a difference in the community. As a people person, you pride yourself on exceptional customer service and the ability to provide a high level of support to our customers with complex needs

Essential Criteria:

• Criminal record check (essential or willing to obtain)
• Working with children’s check (essential or willing to obtain)
• NDIS Workers screening clearance (essential or willing to obtain)

Your Royal Rewards…

• Salary Packaging: Up to $15,900 salary packaging benefits (lower your taxable income and increase your take home pay!)
• Benefits: Fitness Passport & HCF Private Health Insurance discounts
• Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner
• Career growth: Genuine career opportunities
• QLeave: Access to portable long service leave for eligible candidates
• Work life balance: Flexible work arrangements
• Salary: Competitive remuneration
• Leadership: Supportive and experienced leadership team
• Culture: Friendly and close-knit team environment

We know diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.

If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.

What’s next…

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!

Please note, only applicants that address this essential criteria will be considered.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

If this sounds like the perfect role for you, address the essential criteria in your cover letter to start your journey with us!

Please note, only applicants that address this essential criteria will be considered.

Click here to apply: https://royalrehabgroup.com.au/careers/?ja-job=866410

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