About the position

We are seeking applications for multiple Employment Mentors to provide individualised support, assistance and guidance to job seekers from a CALD background who are addressing/overcoming barriers to employment. If successful, you will ensure that they gain suitable employment opportunities within an appropriate time frame, and will negotiate, monitor and review the delivery of employment support services for clients. This involves the case management of a caseload of job seekers, reverse marketing candidates, job search training and supporting employers as they take on candidates who are from a CALD background.

To apply for this position, please address the following key selection criteria:

• Some case management or client liaison experience, including working with people who are Refugees and Asylum Seekers or are from a Culturally and Linguistically Diverse (CALD) background, and an understanding of the challenges they may face
• A current valid Driver Licence will be required for this role
• A current Working With Children Check (Employee)
• A working knowledge and understanding of employment support services, for clients from a CALD background or refugee and asylum seeker cohorts, and the challenges they face
• Demonstrated knowledge of current labour market trends
• Demonstrated record of success in placement of job seekers into employment or experience in a similar role
• Demonstrated ability to provide comprehensive job seeker assessment, identifying barriers to employment and preparing individual career or job plans
• Proven ability to motivate clients, and advocate and negotiate on their behalf
• Highly developed communication and interpersonal skills
• Demonstrated analytical and problem solving skills to implement innovative job seeker focused solutions to gain employment
• Strong time management, organisational and well developed computer skills
• Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and demonstrated commitment to the quality and continuous improvement principles
• Ability to speak a second language will be highly regarded

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

Company profile

With a network of over 2000 volunteers who work with over 1000 AMES Australia staff who speak over 55 languages, AMES Australia partners with community organisations and volunteers to build awareness and develop strong community support networks. AMES builds partnerships with universities, TAFEs, migrant resource centres, health, real estate and community organsiations across Melbourne and Victoria to meet each client's individual needs. AMES works with business to help new refugees and migrants to gain real job skills. As well as linking employees with employers in need of workers and help local businesses by providing high quality services in areas such as catering and cleaning.

• Provide individualised support, assistance and guidance to job seekers from a CALD background who are addressing/overcoming barriers to employment.
• Ensure job seekers gain suitable employment opportunities within an appropriate time frame.
• Negotiate, monitor and review the delivery of employment support services for clients.
• Case management of a caseload of job seekers.
• Reverse marketing candidates.
• Job search training.
• Support employers as they take on candidates who are from a CALD background.

• Case management or client liaison experience
• Working with people who are Refugees and Asylum Seekers or are from a Culturally and Linguistically Diverse (CALD) background
• Understanding of the challenges faced by CALD individuals, refugees, and asylum seekers
• Working knowledge and understanding of employment support services for CALD clients, refugees, and asylum seekers
• Knowledge of current labour market trends
• Ability to provide comprehensive job seeker assessment
• Ability to identify barriers to employment
• Ability to prepare individual career or job plans
• Ability to motivate clients
• Ability to advocate and negotiate on behalf of clients
• Highly developed communication and interpersonal skills
• Analytical and problem-solving skills
• Strong time management skills
• Organisational skills
• Well-developed computer skills
• Demonstrated positive values of integrity, reliability, teamwork and professionalism
• Commitment to quality and continuous improvement principles
• Ability to speak a second language (highly regarded)

• Some case management or client liaison experience, including working with people who are Refugees and Asylum Seekers or are from a Culturally and Linguistically Diverse (CALD) background, and an understanding of the challenges they may face
• A current valid Driver Licence
• A current Working With Children Check (Employee)
• A working knowledge and understanding of employment support services, for clients from a CALD background or refugee and asylum seeker cohorts, and the challenges they face
• Demonstrated knowledge of current labour market trends
• Demonstrated record of success in placement of job seekers into employment or experience in a similar role
• Demonstrated ability to provide comprehensive job seeker assessment, identifying barriers to employment and preparing individual career or job plans
• Proven ability to motivate clients, and advocate and negotiate on their behalf
• Highly developed communication and interpersonal skills
• Demonstrated analytical and problem solving skills to implement innovative job seeker focused solutions to gain employment
• Strong time management, organisational and well developed computer skills
• Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and demonstrated commitment to the quality and continuous improvement principles
• Ability to speak a second language will be highly regarded