The Opportunity

Based in Footscray, this is your opportunity to join MEGT’s Employment Services division and play a pivotal frontline role in changing lives through the Workforce Australia contract, while making a genuine difference in your local community.

You’ll join a supportive, high-performing team that lives MEGT’s Purpose and Values every day. As an Employment Consultant, you’ll support job seekers facing barriers to employment, helping them build work readiness and achieve sustainable training or job outcomes. You’ll deliver tailored vocational and non-vocational interventions, build strong employer relationships, and contribute to MEGT’s reputation as a trusted provider to job seekers, industry, and government.

Key Responsibilities:

• Manage a caseload of job seekers and build strong, ongoing relationships.
• Create, update and regularly review individual Job Plans.
• Identify job seekers' barriers, goals, and career preferences using assessment tools.
• Deliver 1:1 coaching, group workshops, digital literacy programs, work experience, and referrals to specialist providers (psychological, medical, housing, drug & alcohol, etc.).
• Proactively source vacancies through cold-calling and reverse marketing.
• Partner with employers to support the hiring and onboarding process.
• Maintain accurate, compliant records and meet all contractual timeframes.

About you

You will be a motivated, adaptable, and personable self-starter with a passion for customer service and drive to have a positive impact within the community, along with:

• Strong customer service skills, ideally face-to-face
• Excellent communication, professionalism, and maturity
• Proven ability to meet KPIs and work autonomously
• A commitment to continuous improvement and embracing change
• Collaborative mindset and experience engaging with diverse stakeholders
• Employment Services, Case Management or similar experience (highly regarded)
• High digital literacy and strong problem-solving skills
• A current driver’s license and the ability to travel

• Manage a caseload of job seekers and build strong, ongoing relationships.
• Create, update and regularly review individual Job Plans.
• Identify job seekers' barriers, goals, and career preferences using assessment tools.
• Deliver 1:1 coaching, group workshops, digital literacy programs, work experience, and referrals to specialist providers (psychological, medical, housing, drug & alcohol, etc.).
• Proactively source vacancies through cold-calling and reverse marketing.
• Partner with employers to support the hiring and onboarding process.
• Maintain accurate, compliant records and meet all contractual timeframes.

• Strong customer service skills, ideally face-to-face
• Excellent communication, professionalism, and maturity
• Proven ability to meet KPIs and work autonomously
• A commitment to continuous improvement and embracing change
• Collaborative mindset and experience engaging with diverse stakeholders
• High digital literacy and strong problem-solving skills
• A current driver’s license and the ability to travel

• Employment Services, Case Management or similar experience (highly regarded)