Background information about the job or company (e.g., role context, company overview)

SYC is a non-profit organisation with a long history of supporting people with disability to access meaningful employment, delivering quality service and building sustainable careers. We’re deeply committed to our community working alongside clients, partners, and staff to help people succeed.

We are seeking a passionate and dedicated Employment Coach to join our Inclusive Employment Australia program at our Strathpine site, where you will make a meaningful and lasting impact on people’s lives.

Responsibilities or duties

In this role, you will work closely with participants to understand their individual circumstances, build confidence and skills, and connect them with tailored employment opportunities. You will also collaborate with employers and service providers to support inclusive workplace outcomes while meeting program requirements and performance targets.

Qualifications or requirements (e.g., education, skills)

About You

You work well independently while contributing positively to a supportive team. You bring enthusiasm, empathy and a genuine commitment to helping people with diverse needs achieve meaningful employment. With strong administration skills, attention to detail and the ability to meet deadlines and performance targets, you’re confident working in a fast‑paced, participant‑focused environment. The successful candidate will demonstrate:

Experience needed

• Key screening requirements:
• Be willing to complete a Working with Children Check and National Police Check.
• Tertiary qualification in Disability or Community Services or willing to actively work towards a qualification.
• Be eligible to work in Australia.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Additional benefits

• Additional day off to celebrate your Birthday*
• Enjoy salary packaging benefits
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Discounted Corporate Private Health Cover
• Employee Assistance Program (EAP)
• Access to Fitness Passport to support your wellbeing
• Wellbeing leave to support work-life balance

*Qualifying periods and terms apply.

• Provide one‑to‑one coaching, guidance and needs assessments to help participants overcome barriers to employment.
• Support with career planning to enhance job readiness skills, including resume writing, interview preparation, and job search strategies.
• Engage with employers and stakeholders to source, match and broker suitable employment opportunities.
• Deliver individual case management and facilitate referrals to services addressing vocational and non‑vocational barriers.
• Provide ongoing post‑placement support to promote sustained employment.

• Strong team player with excellent verbal and written communication skills.
• Self‑motivated, organised and able to manage deadlines and competing priorities.
• Skilled in interpersonal communication, negotiation and resolving issues with practical, innovative solutions.
• Understanding of employment barriers and the ability to work respectfully with people from diverse cultural backgrounds.

• Tertiary qualification in Disability or Community Services or willing to actively work towards a qualification.
• Be willing to complete a Working with Children Check and National Police Check.
• Be eligible to work in Australia.