Join Our Team: Protect, Serve, and Make a Difference!

We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

What you’ll be doing:

Play a pivotal role at the heart of the Illawarra Sutherland Rural Fire District operations, providing administrative support that keeps the RFS running smoothly. This role is the backbone of the District office, coordinating systems, managing records, supporting meetings, responding to volunteer and staff enquiries, and ensuring information flows efficiently across teams.

The Illawarra/Sutherland District supports 36 Rural Fire Brigades within our jurisdiction, and approximately 1900 volunteers.

Our ideal candidate

Highly organised and proactive administrative professional who thrives in a fast-paced, community-focused environment

Strong clerical and records management skills

Manages competing priorities with accuracy and efficiency

Confident liaising with staff at all levels and engaging with volunteer members

Excellent communication skills and a responsive, customer-focused approach to enquiries

Adapt and support operational management activities during periods of heightened operational activity

• Coordinating systems
• Managing records
• Supporting meetings
• Responding to volunteer and staff enquiries
• Ensuring information flows efficiently across teams
• Adapt and support operational management activities during periods of heightened operational activity

• Highly organised and proactive administrative professional
• Strong clerical and records management skills
• Ability to manage competing priorities with accuracy and efficiency
• Confident liaising with staff at all levels and engaging with volunteer members
• Excellent communication skills
• Responsive, customer-focused approach to enquiries

• Administrative professional experience
• Experience in a fast-paced, community-focused environment