Background information about the job or company (e.g., role context, company overview)

At CSC Group, our team are the heart of our Club. We’re committed to fostering an environment where everyone has fun, looks forward to coming to work and feels truly valued.

We are seeking enthusiastic and driven Customer Service/Gaming Attendants who share our commitment to delivering outstanding experiences for our members and guests, at North Lakes Sports Club.

Discover a great place to grow your career with real progression opportunities through internal movements across our Clubs, exclusive job postings, and access to our career boost program to help you grow professionally and personally.

Responsibilities or duties

• Customer Service Excellence: Impress our guests with your warm, engaging, and speedy service, turning every visit into a memorable and delightful experience.
• Service and Order Handling: Efficiently capture food and drink orders, collaborate with your team to get them to the kitchen or bar, and deliver the goods with speed, all while keeping the energy high and the vibe fun!
• Team Collaboration: Work alongside our kitchen crew, bartenders, and all-star colleagues to create a seamless, efficient, and high-energy work environment!
• Cleaning Duties: Keep the vibe fresh and sparkling by handling routine cleaning tasks.
• Create a Safe Entertainment Environment: Identify and assist patrons who may not be having the intended enjoyable experience we aim to provide in our club.

Qualifications or requirements (e.g., education, skills)

• You will need to fit in with our groupwide values of Connected, Aligned, Respectful, Engaging and Supportive.
• Passionate about delivering exceptional service and ensuring every guest feels valued.
• Thrive in a lively hospitality environment with a can-do attitude.
• Love working with others and always ready to lend a hand to your teammates.
• A high standard of grooming and presentation.
• Currently hold, or willing to obtain an RSA, RSG and Food Safety Certificate.
• Flexible availability, particularly on evenings and weekends.

Experience needed

• Experience within a gaming environment? That’s a big plus!

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

What’s in it for you?

• Industry leading Reward and Recognition Program with discounts at over 550 retailers including supermarkets, fuel stations and fashion outlets.
• Employee Hardship grants available for our team during times of need.
• Training and development - career boost grant program available.
• Access to discounted mortgage rates through our financial partner.
• Be part of an organisation that contributes significantly to the local community.
• Career progression opportunities across our group.
• Free onsite parking + Uniforms Provided + discounted meals while on shift.

CSC Group are one of Queensland's leading community club groups, which currently operates four licensed clubs and a number of associated sports across the City of Moreton Bay.

• Customer Service Excellence: Impress our guests with your warm, engaging, and speedy service, turning every visit into a memorable and delightful experience.
• Service and Order Handling: Efficiently capture food and drink orders, collaborate with your team to get them to the kitchen or bar, and deliver the goods with speed, all while keeping the energy high and the vibe fun!
• Team Collaboration: Work alongside our kitchen crew, bartenders, and all-star colleagues to create a seamless, efficient, and high-energy work environment!
• Cleaning Duties: Keep the vibe fresh and sparkling by handling routine cleaning tasks.
• Create a Safe Entertainment Environment: Identify and assist patrons who may not be having the intended enjoyable experience we aim to provide in our club.

• Passionate about delivering exceptional service and ensuring every guest feels valued.
• Thrive in a lively hospitality environment with a can-do attitude.
• Love working with others and always ready to lend a hand to your teammates.
• A high standard of grooming and presentation.
• Flexible availability, particularly on evenings and weekends.

• You will need to fit in with our groupwide values of Connected, Aligned, Respectful, Engaging and Supportive.
• Currently hold, or willing to obtain an RSA, RSG and Food Safety Certificate.