Community Coordinator – (Head of Community Pathway Role)

Are you a creative leader who can turn ideas into structured, high-impact community programs?

Sahara Services is seeking a proactive and operationally strong Community Coordinator to lead and grow our Community Participation programs based in Hornsby.

This is not just a coordination role. It is a leadership pathway position designed for someone who wants to build innovative programs, drive measurable growth, and develop into a future Head of Community within a growing organization.

About Us

Sahara Services is an NDIS-registered disability provider committed to kindness, community, passion and trust. We deliver Supported Independent Living and Community Participation programs focused on real inclusion and meaningful engagement.

We are growing — and we are looking for someone who can help us scale our, Community arm strategically.

About the Role

You will be responsible for overseeing the delivery, growth and quality of our

Community Participation programs.

This role combines:

• Program innovation
• Operational coordination
• Stakeholder engagement
• Team leadership
• Strategic growth

You will have clear KPIs, structured support and the opportunity to grow into a senior leadership role.

Key Responsibilities

Program Development & Innovation

• Design engaging, goal-aligned community programs
• Plan and publish structured activity calendars in advance
• Introduce signature programs that differentiate Sahara in the market

Growth & Strategy

• Drive 10% quarterly growth in active participants
• Support marketing and outreach initiatives
• Develop community partnerships to expand program reach

Leadership & Team Alignment

• Provide visible leadership across group programs
• Support, mentor and align support workers
• Facilitate communication between frontline teams and management

Stakeholder Engagement

• Build strong relationships with participants and families
• Address feedback and improve engagement
• Ensure high levels of satisfaction and retention

Operational Oversight

• Monitor reporting, attendance and engagement metrics
• Ensure compliance with NDIS and safety requirements
• Conduct quality reviews of programs

What Success Looks Like

• Sustainable participant growth
• High attendance and retention rates
• Engaging, well-structured activity programs
• Positive feedback from families and participants
• Strong team alignment and performance

About You

You are:

• Creative but structured
• Operationally organized
• Growth-focused and accountable
• Confident leading teams
• Strong in communication and stakeholder management
• Experienced in disability, community services or similar sector

NDIS experience is highly regarded.

Why Join Sahara Services?

• Leadership pathway to Head of Community
• KPI-driven incentive structure
• Supportive and values-driven organisation
• Opportunity to shape and grow a key service arm
• Work that creates genuine impact

If you are ready to step into a role where creativity meets structure and growth meets purpose, we would love to hear from you.

• Design engaging, goal-aligned community programs
• Plan and publish structured activity calendars in advance
• Introduce signature programs that differentiate Sahara in the market
• Drive 10% quarterly growth in active participants
• Support marketing and outreach initiatives
• Develop community partnerships to expand program reach
• Provide visible leadership across group programs
• Support, mentor and align support workers
• Facilitate communication between frontline teams and management
• Build strong relationships with participants and families
• Address feedback and improve engagement
• Ensure high levels of satisfaction and retention
• Monitor reporting, attendance and engagement metrics
• Ensure compliance with NDIS and safety requirements
• Conduct quality reviews of programs

• Creative but structured
• Operationally organized
• Growth-focused and accountable
• Confident leading teams
• Strong in communication and stakeholder management

• Experienced in disability, community services or similar sector
• NDIS experience is highly regarded.