Background information about the job or company (e.g., role context, company overview)

Are you a passionate coffee professional who cares about craft, standards, developing others, and wants to make a genuine impact at scale?

We are looking for Coffee Trainers to join The Coffee Club as part of a newly created roles that are central to executing our evolving coffee strategy across our national café network. As part of this investment, we are partnering with Nomad Coffee Group, a highly respected name in the specialty coffee industry, to develop our trainers and provide access to world class coffee education and specialist expertise.

This role is ideal for experienced baristas or coffee trainers, including those from specialty backgrounds, who want to apply great coffee principles in a way that reaches millions of customers.

Who are we?

For 35 years, The Coffee Club has been an iconic and beloved staple in Australia. Built on a foundation of family, friends and meeting customer needs, we are more than just a café. We have created spaces that are casual yet sophisticated, stylish yet affordable.

Today, we are one of the world’s largest Australian café chains, serving millions of loyal customers. With that scale comes a renewed focus on lifting coffee quality, consistency and capability and that is where this role comes in.

What is the role?

Reporting to the National Training Manager, the Coffee Trainer is responsible for delivering and embedding The Coffee Club’s coffee training program across Western Australia and the Northern Territory supporting both company‑owned and franchise cafés.

You’ll play a key role in executing our coffee strategy by:

Responsibilities or duties

• Delivering hands‑on barista training and in‑store coaching
• Lifting capability, consistency and confidence across café teams
• Supporting coffee initiatives, completing in‑store coffee audits, and upholding equipment and brand standards
• Supporting equipment performance and best‑practice maintenance standards
• Championing a strong, engaged coffee culture
• Creating engaging coffee experiences such as cuppings, tastings, sensory sessions or competitions to build pride and connection
• Working closely with Operations, Marketing, Food Safety and field leadership to support national initiatives and rollouts

You’ll plan and manage your training activity across the territory, ensuring sessions are well‑communicated, well‑attended, and outcomes are tracked.

This is a fully remote, field-based role. While you will work with a high level of autonomy, you will be strongly supported by a collaborative network of field leaders and a highly engaged head office team.

Who are we looking for?

You’re a confident coffee professional who enjoys developing others and setting high standards.

Qualifications or requirements (e.g., education, skills)

• Minimum 5 years’ experience as a barista in a high‑volume environment
• Experience in coffee training, hospitality training or café leadership
• Strong technical coffee knowledge and confidence on commercial equipment
• Excellent communication and coaching skills
• The ability to plan, coordinate and deliver structured training programs
• Comfort working independently in a fast‑paced, field‑based role
• Alignment with our values and a positive, adaptable approach to supporting cafés

Experience needed

Minimum 5 years’ experience as a barista in a high‑volume environment

Highly regarded (but not essential):

• Nomad Barista certification
• Certificate IV Training & Assessment
• The Coffee Club Gold Level Accreditation

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Why work with us?

• Be part of a newly created, strategically important team
• Access world‑class coffee development through Nomad Coffee Group
• Apply specialty‑grade thinking at national scale
• Grow your career as a coffee educator and leader
• Flexible working arrangements to support work-life balance
• A range of employee benefits including employer-funded paid parental leave, purchased annual leave, and access to subsidised training and development programs

• Delivering hands‑on barista training and in‑store coaching
• Lifting capability, consistency and confidence across café teams
• Supporting coffee initiatives, completing in‑store coffee audits, and upholding equipment and brand standards
• Supporting equipment performance and best‑practice maintenance standards
• Championing a strong, engaged coffee culture
• Creating engaging coffee experiences such as cuppings, tastings, sensory sessions or competitions to build pride and connection
• Working closely with Operations, Marketing, Food Safety and field leadership to support national initiatives and rollouts

• Strong technical coffee knowledge and confidence on commercial equipment
• Excellent communication and coaching skills
• The ability to plan, coordinate and deliver structured training programs
• Comfort working independently in a fast‑paced, field‑based role

• Minimum 5 years’ experience as a barista in a high‑volume environment
• Experience in coffee training, hospitality training or café leadership
• Nomad Barista certification (Highly regarded)
• Certificate IV Training & Assessment (Highly regarded)
• The Coffee Club Gold Level Accreditation (Highly regarded)