Role Overview

Provide leadership and coordination for clerical staff within Austin Health. This role ensures efficient administrative operations, high‑quality patient service, and compliance with organisational policies.

Key Responsibilities

• Supervise and support clerical team members.
• Coordinate daily administrative workflows and rostering.
• Ensure accurate patient registration and record management.
• Monitor performance and provide training where required.
• Liaise with clinical and non‑clinical staff to support service delivery.
• Contribute to continuous improvement of clerical processes.

Qualifications & Requirements

• Certificate or diploma in administration or related field preferred.
• Demonstrated experience in clerical or administrative leadership.
• Strong organisational and communication skills.
• Proficiency in Microsoft Office and hospital information systems.
• Ability to manage competing priorities and lead a team effectively.

Benefits

• Salary packaging to maximise take‑home pay.
• Wellness initiatives including discounted fitness memberships.
• Professional development and career progression opportunities.
• Inclusive workplace culture supporting diversity and equity.

• Supervise and support clerical team members.
• Coordinate daily administrative workflows and rostering.
• Ensure accurate patient registration and record management.
• Monitor performance and provide training where required.
• Liaise with clinical and non‑clinical staff to support service delivery.
• Contribute to continuous improvement of clerical processes.

• Strong organisational and communication skills.
• Proficiency in Microsoft Office and hospital information systems.
• Ability to manage competing priorities and lead a team effectively.

• Certificate or diploma in administration or related field preferred.
• Demonstrated experience in clerical or administrative leadership.