At Star Aviation, we’re big enough to manage, but small enough to care. With us, you’ll experience the scale of working with Australia’s leading airlines, while still being part of a business that treats you like an individual.

Our values are at the heart of everything we do, and we’re excited to welcome people who share them. When we work with those who live our values every day, we strengthen and protect the great culture that defines Star Aviation, ensuring it continues to deliver exceptional results for our people, our partners, and our passengers.

How We Support You

We'll support your growth with ongoing career training and development through our in-house programs, and you'll enjoy access to discounts and benefits across a range of lifestyle and retail brands like SpecSavers, Hello Fresh, Koala Furniture and many others. Additionally employees can join Fitness Passport when you are a Star Aviation employee.

About the Role

As a Ramp Crew Specialist, you will be at the heart of every aircraft turnaround — ensuring each flight operates safely, efficiently, and on time. You will deliver ground handling services on behalf of Star Aviation’s customers, maintaining full compliance with safety regulations and service standards.

Your responsibilities include performing below-wing services such as loading and unloading baggage and freight, preparing aircraft for departure, cabin cleaning and operating ground service equipment including pushback tugs, aircraft stairs, GPUs, air conditioning units, water and waste servicing units, and baggage tugs. This will include the operation of specialised GSE such as but not limited to, pallet/platform loaders.

Working as part of a high-performing team, you will uphold the highest levels of safety, accuracy, and professionalism to ensure every flight departs safely and on schedule.

Managing Aircraft Movements

• Perform Ramp functions including marshalling aircraft in the ramp environment
• Receipt and dispatch of aircraft, inclusive of pushback
• Operation of specialised equipment including pallet/platform loaders
• Placing chocks and cones around aircraft
• Operating aircraft passenger doors, hold doors and relevant hatches

Freight Handling

• Transfer freight and baggage to arrivals bagroom area, other gates, and other airlines
• Loading aircraft with freight and baggage in full accordance with loading instructions
• Providing special handling of freight, and mail, as required
• Collecting, loading, and unloading live animals and dangerous goods on and off aircraft, when necessary
• Courteous, prompt, accurate and careful handling of air freight, and company material
• Lifting, loading/unloading, sorting and transfer of freight and company material

GSE

• Operating ground support equipment, including aircraft stairs, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, dollies, and passenger vans, when necessary
• Ensure the safe and secure operation of all equipment including refuelling, recharging, daily inspection, and fault reporting

Standards, Compliance and Safety

• Ensure all activities are conducted in accordance with relevant policies and procedures
• Proactively report any hazards, near misses or events in both Star Aviation as well as relevant client safety management system
• Proactively encourage a safe operating environment through all interactions with other personnel

Skills and Experience

• A valid Australian Driver’s Licence
• Ability to obtain and hold a valid Aviation Security Identification Card (ASIC)
• Ability to obtain and hold a valid Airside Driving Authority (ADA)

• Perform Ramp functions including marshalling aircraft in the ramp environment
• Receipt and dispatch of aircraft, inclusive of pushback
• Operation of specialised equipment including pallet/platform loaders
• Placing chocks and cones around aircraft
• Operating aircraft passenger doors, hold doors and relevant hatches
• Transfer freight and baggage to arrivals bagroom area, other gates, and other airlines
• Loading aircraft with freight and baggage in full accordance with loading instructions
• Providing special handling of freight, and mail, as required
• Collecting, loading, and unloading live animals and dangerous goods on and off aircraft, when necessary
• Courteous, prompt, accurate and careful handling of air freight, and company material
• Lifting, loading/unloading, sorting and transfer of freight and company material
• Operating ground support equipment, including aircraft stairs, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, dollies, and passenger vans, when necessary
• Ensure the safe and secure operation of all equipment including refuelling, recharging, daily inspection, and fault reporting
• Ensure all activities are conducted in accordance with relevant policies and procedures
• Proactively report any hazards, near misses or events in both Star Aviation as well as relevant client safety management system
• Proactively encourage a safe operating environment through all interactions with other personnel

• A valid Australian Driver’s Licence
• Ability to obtain and hold a valid Aviation Security Identification Card (ASIC)
• Ability to obtain and hold a valid Airside Driving Authority (ADA)

• A valid Australian Driver’s Licence
• Ability to obtain and hold a valid Aviation Security Identification Card (ASIC)
• Ability to obtain and hold a valid Airside Driving Authority (ADA)