Background information about the job or company (e.g., role context, company overview)

At Star Aviation, we’re big enough to manage, but small enough to care. With us, you’ll experience the scale of working with Australia’s leading airlines, while still being part of a business that treats you like an individual.

Our values are at the heart of everything we do, and we’re excited to welcome people who share them. When we work with those who live our values every day, we strengthen and protect the great culture that defines Star Aviation, ensuring it continues to deliver exceptional results for our people, our partners, and our passengers.

How We Support You

We'll support your growth with ongoing career training and development through our in-house programs, and you'll enjoy access to discounts and benefits across a range of lifestyle and retail brands like SpecSavers, Hello Fresh, Koala Furniture and many others. Additionally employees can join Fitness Passport when you are a Star Aviation employee.

About the Role

The Cargo Co-Ordinator is responsible for overseeing freight operations within a designated work area, ensuring productivity, performance, and compliance standards are consistently achieved. The role provides leadership, supervision, and coordination of staff while driving operational efficiency and continuous improvement.

Service Delivery

• Supervise and coordinate a team of freight staff within a designated operational area
• Ensure productivity and performance criteria are achieved, including completion of regular performance assessments
• Provide leadership, training, and ongoing support to designated staff
• Organise and allocate work to meet operational requirements and deadlines
• Monitor operational performance and identify opportunities for improvement
• Make recommendations to enhance productivity, efficiency, and service delivery
• Perform administrative and reporting duties, including use of communication and computer systems
• Participate in probationary employee assessment panels

Standards, Compliance and Safety

• Ensure compliance with all safety, regulatory, and company procedures
• Promote a safety-first culture within the team
• Ensure all equipment and operational activities meet safety standards
• Report hazards, incidents, and operational risks in a timely manner

Skills and Experience

• Supervise and coordinate a team of freight staff within a designated operational area
• Ensure productivity and performance criteria are achieved, including completion of regular performance assessments
• Provide leadership, training, and ongoing support to designated staff
• Organise and allocate work to meet operational requirements and deadlines
• Monitor operational performance and identify opportunities for improvement
• Make recommendations to enhance productivity, efficiency, and service delivery
• Perform administrative and reporting duties, including use of communication and computer systems
• Participate in probationary employee assessment panels
• Ensure compliance with all safety, regulatory, and company procedures
• Promote a safety-first culture within the team
• Ensure all equipment and operational activities meet safety standards
• Report hazards, incidents, and operational risks in a timely manner

• Demonstrated leadership experience in freight or ground handling operations
• A valid Australian Driver’s Licence
• Ability to obtain and hold a valid Aviation Security Identification Card (ASIC)
• Ability to obtain and hold a valid Airside Driving Authority (ADA)
• Fluent in English, excellent written and verbal communication skills
• Competent in the operational requirements of Ground Handling (ideal)
• Working understanding of the Aviation Industry
• Excellent organisation and time management skills to ensure safe and compliant operations with schedule pressures
• Strong ability to multi-task, prioritise and meet deadlines

• Demonstrated leadership experience in freight or ground handling operations
• A valid Australian Driver’s Licence
• Ability to obtain and hold a valid Aviation Security Identification Card (ASIC)
• Ability to obtain and hold a valid Airside Driving Authority (ADA)
• Fluent in English, excellent written and verbal communication skills
• Competent in the operational requirements of Ground Handling (ideal)
• Working understanding of the Aviation Industry
• Excellent organisation and time management skills to ensure safe and compliant operations with schedule pressures
• Strong ability to multi-task, prioritise and meet deadlines