Background information about the job or company (e.g., role context, company overview)

Your career in healthcare made personal

At Medibank we've recently unified our health services under one brand - Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

The Opportunity - Business Intelligence Analyst

As a Business Intelligence Analyst within the Amplar Health Commercial Health, you will be responsible for using rich data assets to generate actionable insights, develop analytics solutions and data-driven tools that support strategic decision-making across Amplar Health. Your work will inform customer engagement, operational efficiency, clinical outcomes, and commercial performance.

Responsibilities or duties

How will you create value

In this broad ranging and crucial role, you will use your data analytics and business intelligence experience to add value to Amplar Health by:

• Provide stakeholders with actionable insights and management information through in-depth data analysis to support informed decisions.
• Extract, transform, load, and analyse datasets from various data sources, data warehouses, and data marts to deliver customer and commercial insights through data visualisations, reports, or insight packs as required.
• Analyse and monitor trends in programs and initiatives to explain the key performance drivers.
• Proactively drive process improvement, automation, and governance to improve efficiency and productivity using SQL, SAS, Python and Tableau/Excel.
• Present and communicate technical ideas clearly and concisely (verbally and in writing) to a wide range of audiences, including non-technical business stakeholders.
• Work closely with business stakeholders and relevant LT members across Virtual Health and the wider Amplar Health Services team as required to understand/document reporting and actionable insights requirements and provide appropriate support through data analytics & reporting.
• Collaborate with the Data Hub to resolve data quality and integration issues, and to define and document new data requirements for both existing and future reports and dashboards.

Qualifications or requirements (e.g., education, skills)

About you

You will bring proven experience at the analyst or consultant level within data analytics, reporting, or business intelligence. You will demonstrate a collaborative mindset, strong work ethic, and a passion for leveraging data to drive strategic decision-making. Your enthusiasm for data and analytics is matched by your ability to influence business performance and enhance customer outcomes through actionable insights.

Experience needed

Other key experience includes:

• Experience building insightful reports/dashboards and data visualisation in Tableau (including Tableau Cloud to publish dashboards and data sources) or similar visualisation tools such as Power BI.
• Demonstrated experience in using SQL, Python, or SAS for data analysis, data manipulation, and analytical programming.
• Intermediate Excel skills.
• Experience in analytics & reporting process automation and optimisation using SAS.
• Exposure to data modelling and/or machine learning techniques is advantageous.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Learn more about Amplar Health at https://amplarhealth.com.au

Be Yourself. Belong Here

We're committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.

We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we're here to help. You can let us know directly in the application form, or if you'd prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

• Provide stakeholders with actionable insights and management information through in-depth data analysis to support informed decisions.
• Extract, transform, load, and analyse datasets from various data sources, data warehouses, and data marts to deliver customer and commercial insights through data visualisations, reports, or insight packs as required.
• Analyse and monitor trends in programs and initiatives to explain the key performance drivers.
• Proactively drive process improvement, automation, and governance to improve efficiency and productivity using SQL, SAS, Python and Tableau/Excel.
• Present and communicate technical ideas clearly and concisely (verbally and in writing) to a wide range of audiences, including non-technical business stakeholders.
• Work closely with business stakeholders and relevant LT members across Virtual Health and the wider Amplar Health Services team as required to understand/document reporting and actionable insights requirements and provide appropriate support through data analytics & reporting.
• Collaborate with the Data Hub to resolve data quality and integration issues, and to define and document new data requirements for both existing and future reports and dashboards.

• Business Intelligence
• Analysis
• Data Analysis
• SQL
• SAS
• Python
• Tableau
• Excel
• Power BI
• Data visualisation
• Data modelling
• Machine learning

• Proven experience at the analyst or consultant level within data analytics, reporting, or business intelligence.
• Collaborative mindset, strong work ethic, and a passion for leveraging data to drive strategic decision-making.
• Enthusiasm for data and analytics matched by ability to influence business performance and enhance customer outcomes through actionable insights.
• Experience building insightful reports/dashboards and data visualisation in Tableau (including Tableau Cloud to publish dashboards and data sources) or similar visualisation tools such as Power BI.
• Demonstrated experience in using SQL, Python, or SAS for data analysis, data manipulation, and analytical programming.
• Intermediate Excel skills.
• Experience in analytics & reporting process automation and optimisation using SAS.
• Exposure to data modelling and/or machine learning techniques is advantageous.