Vacancy title:
Assistant Director – Content Design Melbourne

[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Communications, Media, Writing, Civil & Government, Management, Computer & IT]

Jobs at:
Australian Government

Deadline of this Job:
Wednesday, June 17 2026

Duty Station:
Melbourne | Melbourne VIC

Summary
Date Posted: Wednesday, June 3 2026, Base Salary: Not Disclosed

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JOB DETAILS:

About the Role

Lead user‑centred content design across Services Australia’s digital ecosystem, including the myGov and Services Australia websites. You’ll shape content strategies, mentor content designers, and deliver intuitive online experiences that simplify government services for millions of Australians.

Key Responsibilities

• Lead user‑centred content strategy and delivery
• Manage Agile content workflows and continuous improvement
• Mentor and develop a team of content designers
• Build trusted relationships across government and stakeholders

Requirements & Qualifications

• Tertiary qualifications in communications or content design (or 5+ years’ experience)
• Strong leadership and mentoring skills
• Experience in Agile content delivery and digital ecosystems
• Excellent stakeholder engagement and advocacy for user needs
• Australian Citizenship with Baseline Security Clearance eligibility

Work Hours: 8

Experience in Months: 12

Level of Education: postgraduate degree

Job application procedure

To apply for this position, please prepare your updated Australian-style resume and a tailored cover letter. 
Click here to apply

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