The opportunity;

Optimum Allied Health is looking for an Administration Assistant and receptionsist for our well established allied health facility in Ballina. This is an opportunity to be involved with a growing and progressive company and help to progress its growth throughout its already established brand through the North Coast of NSW. We are looking for a positive, solution focussed person who is well organised and likes to take initiative. This role is suitable for someone looking for part time work (approx 30 hours / week across 5 days).

Some minor flexibility can be accommodated for the right applicant.

About Optimum;

Optimum Allied Health exists to help people live life to the fullest in regional Australia. We are a team of 80+ allied health professionals servicing the North Coast of NSW through physiotherapy, Occupational Therapy and Exercise Physiology.

We’re all friendly, helpful and happy people who live our 4 core values of Respect Everyone, Take Responsibility, Contribute to a Team and Solve the Problem every day to serve our clients and partners.

Things you will be doing;

• Assist to coordinate and manage the day to day operations of the clinic.
• Help implement and maintain policy and procedures.
• Meet and greet clients and visitors in a warm and professional manner.
• Taking incoming calls, answering enquires and making bookings
• Ensure that clinic room equipment is maintained.
• Liaising with referring medical partners.
• Updating and maintenance of company information systems
• Entry and updating of clients details on FrontDesk database
• Assisting and supporting the team leaders.
• Ordering office amenities and stationary
• Conduct the financial transactions and billing for client appointments
• General administration tasks which include filing, stationery orders, kitchen supplies..
• Assist the Quality Assurance and Data Entry Departments when required.
• Assist the Finance Team where required.
• Provide general administrative and clerical support to the Management Team.
• Provide general administration and support across the business.
• Assist with collating weekly reports.
• Handle service enquiries and refer on to appropriate professional when required.

What does it mean to be a part of the Optimum Family?

You’re a someone who loves people and wants to learn and develop new skills. You’re someone who understands that a small thing on a list of priorities might be the only thing that matters to our clients and partners.

Skills needed

• Excellent general computer skills
• Excellent verbal and written communication skills
• Intermediate knowledge of Excel
• Ability to learn and understand clinical practice software
• Organisational skills
• Ability to work under pressure
• Ability to exhibit a positive and energetic manner
• Team Player with a willingness to share knowledge.
• Corporate Presentation.
• Passionate about providing a quality service to our customers and clients
• Strong communication and interpersonal skills
• Warm and professional phone manner
• Positive disposition, empathy and patient manner
• Team orientated
• Ability to prioritise with strong time management skills
• Highly organised with strong attention to detail
• Self-starter with initiative
• Adaptable and flexible approach
• Reliable, committed, with strong work ethics
• Always illicit a solution focuses attitude.
• Well presentented

The benefits;

• Ability to take on key project coordination and development
• Opportunity to be involved in numerous aspects of the business and learn new skills
• Lots of support and opportunity for development.

• Assist to coordinate and manage the day to day operations of the clinic.
• Help implement and maintain policy and procedures.
• Meet and greet clients and visitors in a warm and professional manner.
• Taking incoming calls, answering enquires and making bookings
• Ensure that clinic room equipment is maintained.
• Liaising with referring medical partners.
• Updating and maintenance of company information systems
• Entry and updating of clients details on FrontDesk database
• Assisting and supporting the team leaders.
• Ordering office amenities and stationary
• Conduct the financial transactions and billing for client appointments
• General administration tasks which include filing, stationery orders, kitchen supplies..
• Assist the Quality Assurance and Data Entry Departments when required.
• Assist the Finance Team where required.
• Provide general administrative and clerical support to the Management Team.
• Provide general administration and support across the business.
• Assist with collating weekly reports.
• Handle service enquiries and refer on to appropriate professional when required.

• Excellent general computer skills
• Excellent verbal and written communication skills
• Intermediate knowledge of Excel
• Ability to learn and understand clinical practice software
• Organisational skills
• Ability to work under pressure
• Ability to exhibit a positive and energetic manner
• Team Player with a willingness to share knowledge.
• Corporate Presentation.
• Passionate about providing a quality service to our customers and clients
• Strong communication and interpersonal skills
• Warm and professional phone manner
• Positive disposition, empathy and patient manner
• Team orientated
• Ability to prioritise with strong time management skills
• Highly organised with strong attention to detail
• Self-starter with initiative
• Adaptable and flexible approach
• Reliable, committed, with strong work ethics
• Always illicit a solution focuses attitude.
• Well presentented

• Ability to learn and understand clinical practice software
• Intermediate knowledge of Excel
• Excellent general computer skills
• Excellent verbal and written communication skills
• Organisational skills
• Ability to work under pressure
• Ability to exhibit a positive and energetic manner
• Team Player with a willingness to share knowledge.
• Corporate Presentation.
• Passionate about providing a quality service to our customers and clients
• Strong communication and interpersonal skills
• Warm and professional phone manner
• Positive disposition, empathy and patient manner
• Team orientated
• Ability to prioritise with strong time management skills
• Highly organised with strong attention to detail
• Self-starter with initiative
• Adaptable and flexible approach
• Reliable, committed, with strong work ethics
• Always illicit a solution focuses attitude.
• Well presentented