Background information about the job or company (e.g., role context, company overview)

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Ngarra Jarra Aboriginal Health Unit

Ngarra Jarra, which means healing, supports Aboriginal and Torres Strait Islander Patients, their families and carers while they are in our care through cultural support, advocacy, liaison and discharge planning. Our small but dedicated team works in partnership with multidisciplinary teams across the hospital who are committed to providing culturally safe, patient-centred care for mob.

About the role

As the Aboriginal Health Liaison Officer (AHLO), you will support Aboriginal and Torres Strait Islander Patients, their families and carers in accessing care, as well as during their time in hospital. We are currently recruiting for multiple positions within this role.

A regular day will see you:

• Visit wards and spend time with patients, their families and carers.
• Help patients access services both internally and externally to Austin Health.
• Contribute to project work with Ngarra Jarra and the broader team.
• Participate in opportunities to visit other hospitals and engage with community.

About you

You will be someone with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role you’ll bring with you:

• Identify as Aboriginal or Torres Strait Islander.
• Experience supporting and advocating for Aboriginal and Torres Strait Islander patients.
• Strong understanding of cultural safety principles.
• Knowledge of Aboriginal health issues and Victorian health systems.
• Ability to build respectful relationships with ACCOs and stakeholders.
• Effective communication and advocacy skills.
• Capacity to work collaboratively and manage competing priorities.

In accordance with the Equal Opportunity Act (2010) this is an identified opportunity, open to applicants of Aboriginal and/or Torres Strait Islander descent.

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Jacqui Baker, Ngarra Jarra Team Leader, at Jacqui.Baker@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details.

• Visit wards and spend time with patients, their families and carers.
• Help patients access services both internally and externally to Austin Health.
• Contribute to project work with Ngarra Jarra and the broader team.
• Participate in opportunities to visit other hospitals and engage with community.

• Strong understanding of cultural safety principles.
• Ability to build respectful relationships with ACCOs and stakeholders.
• Effective communication and advocacy skills.
• Capacity to work collaboratively and manage competing priorities.

• Identify as Aboriginal or Torres Strait Islander.
• Experience supporting and advocating for Aboriginal and Torres Strait Islander patients.
• Knowledge of Aboriginal health issues and Victorian health systems.