Vacancy title:
APS3 Service Support Officer

[Type: CONTRACTOR, Industry: Business Management and Administration, Category: Admin & Office, Civil & Government, Customer Service]

Jobs at:
Private Company

Deadline of this Job:
Wednesday, April 15 2026

Duty Station:
Australia | Australian Capital Territory (ACT)

Summary
Date Posted: Sunday, April 5 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

This organisation is dedicated to supporting individuals, families, and communities through high‑quality, accessible services and programs. Their focus is on improving wellbeing, delivering reliable support, and ensuring every client receives compassionate and professional assistance.

Role Context

This 12‑month contracted full‑time APS3 role is ideal for someone who thrives in a client‑facing environment and enjoys providing professional administrative support to a busy service delivery team. You will be the first point of contact for clients and stakeholders, assisting with enquiries, appointment coordination, and general administrative tasks that ensure smooth and effective service delivery.

Qualifications or Requirements

• Strong administrative or customer service experience.
• Excellent communication skills (verbal and written).
• Ability to manage competing priorities in a fast‑paced environment.
• Confidence when dealing with clients, stakeholders, and multidisciplinary teams.
• Competence with digital systems, record keeping, and data entry.
• Ability to obtain a Working with Children/Vulnerable People check.
• Australian Citizenship (mandatory for APS roles).

Benefits

• A supportive, collaborative team environment.
• A competitive APS salary and employment conditions.
• Ongoing training and development opportunities.
• Flexible work arrangements.
• The chance to contribute to meaningful community‑focused service delivery.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

If you're interested in this role, please  'apply now' to forward an up-to-date copy of your CV , or call Georgia Mathews now on +61 7 4417 1135.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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